1. Information We Collect

We may collect personal information from you in the following ways:

• Directly from you: When you fill out a contact form,  join our email list, or communicate with us, we may collect:
  
  • Name
  • Email address
  • Phone number
  • Billing/shipping address
  • Payment information (processed securely via third-party platforms)
  • Any other details you choose to share
• Automatically: When you visit our website, we may collect technical information such as:
  
  • IP address
  • Browser type and version
  • Pages you visit and time spent on the site
  • Device type
  • Referral source

We may use cookies or similar technologies to enhance your experience and collect this data. You can disable cookies through your browser settings.

2. How We Use Your Information

We use your personal information to:

• Respond to inquiries or provide quotes
• Process deposits and payments
• Schedule and deliver services
• Send email communications, updates, and seasonal reminders
• Improve our website and customer experience
• Comply with legal or regulatory requirements

We will never sell or rent your personal information to third parties.

3. Email Communications

If you opt-in to receive our emails, you may receive occasional updates about seasonal availability, new services, exclusive offerings, or workshop announcements, you can unsubscribe at any time by clicking the link at the bottom of any email or contacting us directly.

4. Sharing Information with Third Parties

We may share your information with trusted service providers who help us operate our business, such as:

• Payment processors (e.g., Stripe, Square)
• Website hosting or email marketing services (e.g., Mailchimp)
• Scheduling or project management tools

These third parties are only given access to the information necessary to perform their services and are required to protect it.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no system is 100% secure, and we cannot guarantee absolute protection.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request corrections to inaccurate or outdated data
• Request deletion of your personal information
• Withdraw consent for marketing communications

To make a request, contact us at: hello@ChesapeakeSeasonalPlanters.com

7. Children’s Privacy

Our services and website are not intended for children under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website or services after changes are posted constitutes acceptance of those changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:  hello@ChesapeakeSeasonalPlanters.com